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How do we build a movement?
The need for public sector reform is clearer than ever, with the current government committed to driving it forward. But how about the energy to make it happen and create lasting change?
catherineharrison99
3 days ago6 min read
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Listening at scale and speed: can we learn lessons from the big brands for understanding need in support of NHS reform?
As the NHS embarks on ambitious reform - shifting towards more devolved, diverse, and integrated models of care - one challenge looms large: how do we understand and respond to need in a dynamic, human-centred way? In other words, how do we get better at listening?
catherineharrison99
Sep 164 min read
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The C-word: Culture, complexity and the human factor
Culture is often treated as a backdrop - something static, atmospheric, and confusingly important. But when you look closer, culture is the living, breathing outcome of how people relate, respond, and adapt.
catherineharrison99
Sep 164 min read
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The C-word: 7 often-missed reality checks for those seeking to shape culture
Every leader talks about culture, yet few pause to wrestle with what it really is. If you’re serious about influencing culture in complex environments, here are seven reality checks to ground your ambitions and help you succeed.
catherineharrison99
Sep 164 min read
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Culture is overly simplified
Culture is layered, complex, and deeply social. What could help reset culture in the NHS?
catherineharrison99
Jun 95 min read
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Four principles that could help NHS reform lead us somewhere new?
Ultimately, what comes next needs to get us to a place where health and care is working for the benefit of the public and staff within it.
catherineharrison99
Mar 164 min read
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Restoring relationships as part of fixing the healthcare system
If something is broken, restoration needs to be part of the fix. In a system made up of people that means restoring relationships.
catherineharrison99
Dec 10, 20247 min read
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The choices at play when we communicate and engage
A need to better engage staff and patients was highlighted in Darzi's review, and the approach to #ChangeNHS shows how seriously the new...
catherineharrison99
Nov 5, 20244 min read
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Humanising the conversation around healthcare reform
How refreshing to see a national report talk about emotions. Crucial to future policy making, independent and commissioned by the...
catherineharrison99
Oct 14, 20246 min read
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